Application Support Management
Application Support Managers ensure effective front-end and back-end functionality of applications. To make sure errors are avoided, they perform root cause analysis, triage, and testing.
Growing in this framework requires a deep understanding of the software and test development lifecycle.
Progression
In order to progress in our development path and Level Up or Step Up, our Application Support Managers must:
- Meet the criteria of the Level & Step Chart for Management Path
- Demonstrate proficiency in the Customer Service Realm and Software Engineering Realm
Salary Grid
All mentioned salary ranges represent the monthly income in Bulgarian Lev after taxes and deductions.
| NOC Support Management | Step | ||||
|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | ||
| Level | 1 | 3.464 | 3.764 | 4.564 | 5.464 |
| 2 | 6.147 | 6.447 | 7.247 | 8.147 | |
| 3 | 8.594 | 8.894 | 9.694 | 10.594 | |
| 4 | 11.247 | 11.547 | 12.347 | 13.247 | |
Realm
