UX/UI Design

The UX Designer (abbreviation for User Experience) is responsible, as the name implies, for ensuring that the design of the application meets all users' needs, ensuring their satisfaction by interacting with our company, platforms or brands.

UX Designers are mainly responsible for developing user navigation maps, usability tests, creation, development, and implementation of innovative and attractive solutions, prototyping, user and process flow, and to link the communicative interaction to the Design concepts. Once the tests have been carried out, along with our partner's feedback, they also optimize the created platforms, performing the documentation of all processes. To conclude, these professionals are responsible for benchmarking, making enhancement studies, creating navigability standards for performance optimization, creating engagement, and guaranteeing conversion rates across multiple platforms.

In order to progress in our development path and Level Up or Step Up, our UX Designers must:

• Meet the criteria of the Level & Step Chart for the chosen path (Individual Contributors Path or Management Path)
• Score at least a grade 4 in the KAI of the position in order to reach Level 3.
  

KAI of the position

General Knowledge

Concepts	Balanced Scorecard
	Scrum
Softwares/Tools/Platforms - Usage	Atlassian Confluence
	Atlassian Jira
	BambooHR
	Libib
	OpenSTF
	Small Improvements
	Thycotic Passwordbox
Languages (Idioms)	Advanced English

Specific Knowledge

Concepts	Communication Theory
	Data collection / Statistics & Data Analytics
	Design Hand-off for Android Development
	Design Hand-off for Printing
	Design Hand-off for Web Development
	Digital Marketing Design
	Digital Prototyping
	Information Architecture
	Interaction Design
	Interface Design
	Logo and Brand Identity Design
	Marketing
	Packaging Design
	Presentation skills
	Print Design
	Problem framing
	Psychology and Behavioral Science
	Responsive Design
	Sketching
	Storytelling
	Testing sessions conduction
	UI Design principle
	Version Control via Git
	Web Design
	Wireframing
	Workshop facilitation
Languages	CSS
	HTML
	Javascript
Softwares/Tools/Platforms - Usage	Adobe InDesign
	Adobe After Effects
	Adobe Illustrator
	Adobe Lightroom
	Adobe Photoshop
	Adobe Premier Pro
	Adobe XD
	Keyshot

IT Knowledge

System Administration
System Administration - Day to Day Ops
Networking concepts
Programming
Desktop Software Administration

Secure Group Knowledge

The first item we require proficiency regarding our company is the Secure Group Management Model (yes, the content in this wiki!). Besides that, we also need our employees to understand our products in all aspects as described in the following table:

Secure Group Knowledge	What's Expected	Impact	Product	Minimum Grade
User Documentation	Good, user-level knowledge regarding the product and its functionalities. From the user documentation, all employees across the company are required to be well aware of our solutions’ core features and functions such as the Password Advisor or how to send an automatic crash report.	This knowledge helps us facilitate a user-centric approach internally, which we believe is essential to develop our business and solutions. The user documentation helps team members understand user behavior and needs more thoroughly and feel the impact of their everyday efforts.	Secure OS	4
			SAS	4
			Secure Chat	4
			Secure Email	4
			Secure Vault	4
			Secure Manager	4
Sales Documentation	Employees should gain significant knowledge regarding the business side of Secure Group. They need to be aware of commonly used concepts in our day-to-day activities such as our business and distribution model, value proposition, selling prices, key selling points, and target audience.	The information in the Sales Documentation supports employees in their daily routine. It conveys the overall business vision within the company. This documentation contributes to making employees aware of how our solutions are distributed, who are our key partners and target market to know exactly the people towards whom team members’ efforts should be aimed. Alignment on company-wide priorities is also achieved through clear communication of our value proposition and key selling points, helping everyone understand the things that matter most.	Secure OS	4
			SAS	4
			Secure Chat	4
			Secure Email	4
			Secure Vault	4
			Secure Manager	4
Support Documentation	People within the company need to be aware of commonly occurring problems with our solutions. From the Support Documentation, employees should also extract general level knowledge regarding support processes, the issues that we’re currently having product-wise, and the approach to troubleshooting them.	o The Support Documentation helps employees understand short-term priorities more clearly and communicate more openly why they’re needed. It also gives them general knowledge of how to spot and report a problem, which helps us facilitate a company-wide contribution to product development. Last but by no means least, it helps team members understand customers pains and behavioral patterns to strengthen our user-centric approach.	Secure OS	3
			SAS	3
			Secure Chat	3
			Secure Email	3
			Secure Vault	3
			Secure Manager	3
Functional Documentation	Through the Functional Documentation, employees should get a thorough understanding of the solutions and their multiple features. People that work closely with the products must understand exactly how they function, how users interact with them, how to configure different settings, and what’s the expected behavior of different software solutions.	o The information in the Functional Documentation helps employees whose work is closely connected with our solutions, to gain significant in-depth knowledge into their functionalities that far exceeds users‘ understanding. Such thorough product expertise helps us remain objective, evaluate market data more adequately, and constantly increase our internal expertise.	Secure OS	4
			SAS	4
			Secure Chat	4
			Secure Email	4
			Secure Vault	4
			Secure Manager	4
Technical Documentation	Employees concerned with the Technical Documentation and more concretely - software development, must gain complete mastery over all solutions. Such people are regarded as technical experts and need to be well aware of data structures, relational databases, algorithms, programming languages, models, etc.	The Technical Documentation is used to make sure people that are technically involved in product development have the required knowledge to perform their day-to-day tasks, optimize our solutions more easily, and support other teams with their in-depth expertise.	Secure OS	3
			SAS	3
			Secure Chat	3
			Secure Email	3
			Secure Vault	3
			Secure Manager	3

Salary Grid

UX Design			Step
Level
	Individual Contributor Path	Management Path	1	2	3	4
	1	-	2.000 lv	2.150 lv	2.300 lv	2.450 lv
	2	-	3.000 lv	3.150 lv	3.300 lv	3.450 lv
	3	Manager	4.000 lv	4.150 lv	4.300 lv	4.450 lv
	4	Sr. Manager	5.000 lv	5.150 lv	5.300 lv	5.450 lv
	5	Head of	6.000 lv	6.150 lv	6.300 lv	6.450 lv
	6	Director	7.000 lv	7.150 lv	7.300 lv	7.450 lv
	Sr. Director		9.000 lv	9.400 lv	9.800 lv	10.200 lv
	Chief of		11.200 lv	11.600 lv	12.000 lv	12.400 lv
	VP		13.400 lv	13.800 lv	14.200 lv	14.600 lv