Secure Group Knowledge: Difference between revisions

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== Partner Success ==
== Software Engineering ==


{| class="wikitable"  
{| class="wikitable"  
|- style="font-weight:bold; background-color:#f4f5f7;"
|- style="font-weight:bold; text-align:center; background-color:#c0c0c0;"
! style="background-color:#F4F5F7; text-align:left;" | Business Function / Category
! Business Function/Category
! Concepts
! Concept
! Description
! Description
|- style="text-align:center;"
| rowspan="12" style="font-weight:bold;" | QA/Automation
| rowspan="8" | Main testing techniques
| style="text-align:left;" | What's data driven test?
|- style="text-align:center;"
| style="text-align:left;" | What's black box testing?
|- style="text-align:center;"
| style="text-align:left;" | What is white box testing?
|-
|-
| style="font-weight:bold; background-color:#f4f5f7;" | System Administration
| What is stress testing, load testing and volume testing?
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | System Administration - Day to Day Ops
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Android Development
|
|
|-
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Networking concepts
| What is performance testing and what are the bottlenecks of performance testing?
|
|
|-
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Programming
| What is Test case?
|
|
|-
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Team Management
| How to report bugs?
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Level 1 Support
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Escalated Support
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Release Management
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Documentation
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Proactive Monitoring
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Compliance
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | IT Services Operations
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | IT Services Design
|
|
|}
 
== Software Engineering ==
 
{| class="wikitable"
|- style="font-weight:bold; background-color:#f4f5f7;"
! style="background-color:#F4F5F7; color:#172B4D;" | Business Function / Category
! Concepts
! Description
|-
| style="font-weight:bold; background-color:#f4f5f7;" | QA/Automation
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Programming
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Strategy
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Management
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | Development
|
|
|-
| style="font-weight:bold; background-color:#f4f5f7;" | UI/UX
|
|
|}
 
== Marketing, Product and Client Services ==
 
{| class="wikitable"
|- style="font-weight:bold;"
! Business Function / Category
! Concepts
! Description
|- style="background-color:#FFF; color:#172B4D;"
| Strategic planning and positioning
|
|
|- style="background-color:#FFF; color:#172B4D;"
| Web development
|
|
|- style="background-color:#FFF; color:#172B4D;"
| Design
|
|
|- style="background-color:#FFF; color:#172B4D;"
| Marketing automation and lead management
|
|
|- style="background-color:#FFF; color:#172B4D;"
| Promotion and partner services management
|
|
|}
 
 
== Secure Group Management Model==
 
{| class="wikitable" style="background-color:#FFF; color:#172B4D;"
|- style="font-weight:bold; background-color:#F4F5F7;"
! Business Function / Category
! Concepts
! Description
|-
|-
| rowspan="12" style="font-weight:bold;" | SGMM
| What is bug triage?
| Levels<br />Individual Contributors<br />Management
| What are the level categories for the Individual Contributors Path<br />How the 6 levels for Individual Contributors can be explained/exemplified  per category considering the reality of the department<br />What are the level categories for the Management Path and how they can be explained/exemplified through the reality of the department in the 6 levels.
|-
|-
| Steps
| rowspan="4" style="text-align:center;" | Automation
| What are the step categories for Individual Contributors<br />How the 4 steps can be explained/exemplified per category and per level through the reality of the department
| What is Appium?
|-
|-
| KAI Categories
| What is Selenium?
| What are the KAI categories (Role KAI and SG Knowledge)
|-
|-
| KAI Grades
| Which language do we use for automation test?
| What are the 6 KAI grades and how to explain/exemplify each of them considering the reality of the department
|-
|-
| Mid-Probation Review
| Which tests should be automated?
| What is the structure of the mid-probation review<br />When should it be completed
|- style="text-align:center;"
| rowspan="24" style="font-weight:bold;" | Programming
| Programming languages
| style="text-align:left;" | Which programming language do we use for development?
|-
|-
| Probation Review
| rowspan="3" style="text-align:center;" | Tools
| What is the structure of the probation review<br />When should it be completed<br />What are the required steps from the manager and employee after completing the review
| What is Android studio and what you can do with it?
|-
|-
| Level & Step Review
| What is Bitbucket and how do we use it?
| What is the structure of the Level & Step review<br />When should it be completed<br />What are the required steps from the manager and employee after completing the review
|-
|-
| K-POC
| What is Bamboo and how are we using it?
| How to set-up a K-POC<br />How to create personal SMART goals<br />What are the required steps from the manager and employees to succesfully achieve the K-POC
|-
|-
| Salary Grid
| rowspan="2" style="text-align:center;" | RestAPI, JSON
| How are the salaries calculated<br />What are the sources considered for salary calculation
| How to post an API request?
|-
|-
| Progression/Stagnation
| How to understand the result using a tool?
| What is the main rule for requesting a Level and Step Review<br />What is the minimum and maximum ammount of Level and Step Review the employee should undergo per year<br />What is the rule for Leveling Up if you start in Secure Group as a Level 1 or 2<br />What is the rule for Stepping Up if you start in Secure Group as a Level 3 or UP<br />What is the definition of an average performer
|-
|-
| Salary increase (market-based)
| rowspan="3" style="text-align:center;" | Basic arithmetic functions
| What is the rule for getting a salary raise based on market increase
| How to work on complex Excel?
|-
|-
| Changing Path
| How to use VBA formula?
| What are the 3 rules that enable an employee to change paths
|-
|-
| style="font-weight:bold;" | Strategic planning and positioning
| How to apply basic arithmetic in any programming language?
| Balanced Scorecard
| What is strategic theme<br />What are the 4 perspectives of the Balanced Scorecard and how to manage goals<br />What are initiatives<br />How to report on initiatives and tasks in Jira<br />What's KPI<br />What's the difference between leading KPI and lagging KPI<br />How to manage KPIs
|-
|-
| style="text-align:center; font-weight:bold;" | Social media marketing and employer branding
| rowspan="2" style="text-align:center;" | Variables
|
| What is a variable? How to use it?
| What is our employer value proposition<br />What are we focusing in communicating in each stage of the candidate journey<br />How to promote your personal branding in social media that will reflect in SG image
|-
|-
| style="font-weight:bold;" | Management Model explanation and promotion
| What is math, string, array and boolean? How to use them?
| Wiki
| Which information can be found in the wiki<br />How to navigate through the wiki
|-
|-
| style="font-weight:bold;" | Candidate Selection Management
| style="text-align:center;" | String manipulation
| Ground Zero
| How to concatenate, trim and manipulate strings in any programming language?
| How to define a role in the ground zero<br />What are the steps of the hiring process
|-
|-
| style="font-weight:bold;" | Employee Onboarding
| rowspan="2" style="text-align:center;" | Looping - flow control
|
| How to use basic IF, THEN, ELSE clause in any programming language?
|  
|-
|-
| style="font-weight:bold;" | HR Communication & Events
| How to build a looping array in any programming language?
|
|
|-
|-
| style="font-weight:bold;" | Internal HR Management
| rowspan="4" style="text-align:center;" | Version control
|
| What's version control and where it's used?
| What are the internal rules<br />How to administer a CAP<br />How to communicate turnover depending on the different scenarios (probation, non-probation, voluntary, involuntary)
|}
 
== Information Security==
 
{| class="wikitable" style="background-color:#FFF; color:#172B4D;"
|- style="font-weight:bold; background-color:#F4F5F7;"
! Business Function / Category
! Concepts
! Description
|-
|-
| rowspan="2" style="font-weight:bold;" | IT Department Management
| What is git repo?
| IT Policies
| Which are the user oriented IT policy of the comapny?
|-
|-
| Risk assesment
| Where do we keep Secure OS source?
| How to use company resources and minimise the risks of password leaking, data loss and hardware problems ?<br />What should be done in case we suspect a security breach?
|-
|-
| rowspan="9" style="font-weight:bold;" | Services Management
| Where do we keep SC and SE source?
| Virtualization
| What is virtualisation?<br />What is the difference between virual and physical host?
|-
|-
| Microsoft Server / Linux Server
| rowspan="2" style="text-align:center;" | Conditionals
| What is the main function of a server ?<br />Which are the servers that should be accessed by the department?<br />What are the services that should be used by the department?<br />How to use Guacamole?<br />How to access a server via RDP or SSH?
| How to apply basic boolean algebra?
|-
|-
| Docker
| What are boolean operator (And/Or) and how to use them
| What is docker and how is it used ?
|-
|-
| Active Directory Management
| style="text-align:center;" | HTML/CSS
| What is  an Active Directory?<br />What is GPO ?<br />What is the function fo selfservice (Adaxes) and how to use it  ?
| How to write or modify a very simple web page and basic HTML tag?
|-
|-
| Mail Service Management
| rowspan="3" style="text-align:center;" | SDLC
| What is microsoft Exchange Server?<br />How to configre outlook client?<br />How to use webmail?<br />How to manage event on the calendra, how to book a room?
| What is the Software Development Life Cycle concept?
|-
|-
| Atlassian Products Management
| What are the phases of the SDLC?
| What is the main function of Bamboo, Bitbucket, Jira, Confluence?<br />How to use Jira and Confluence?<br />What is space and project ?
|-
|-
| Accounting Services
| What are software development models?
| How to access Navision?<br />What are the main functions of Navision?
|- style="text-align:center;"
| rowspan="16" style="font-weight:bold;" | Android
| rowspan="4" | Secure OS
| style="text-align:left;" | On which android version each Secure OS version is based?
|-
|-
| File Sharing
| Which features does it support
| How to use Next Cloud ?
|-
|-
| PBX Services
| Which devices Secure OS can run on?
| How to use Digium PBX ?<br />What are the codes for dialing ?
|-
|-
| rowspan="3" style="font-weight:bold;" | Network and IT Infrastructure management
| What are our custom apps? Which ones are developed as part of the OS and which ones as standalone apps?
| Firewall
| What is firewall?<br />How mail quarintine functions?
|-
|-
| DNS Services
| rowspan="2" style="text-align:center;" | Android Studio
| What is the function of DNS?<br />What are A, MX, CNAME, TXT, SPF, AAAA, SRV records?
| How to create a project and how to connect a device?
|-
|-
| IT infrastructure topoly
| How to execute real-time debugging?
| What is the difference between LAN, VLAN?<br />What is vpn?<br />How to check network connectivity ?<br />How to define what is the IP address of the workstation?
|-
|-
| rowspan="3" style="font-weight:bold;" | IT Service Operations
| rowspan="4" style="text-align:center;" | Adb command
| User Access maangement
| How to perform basic adb to capture log?
| How to use your AD account : what accesses it gives you?<br />How to access services via  idaptive ?<br />Which are the personal accounts you have ?
|-
|-
| Troubleshooting users issues
| How to load an OS via adb?
| What are the accesses to company resources that you need regarding KAI?<br />How to re<br />How to address an issue with a tool or a hrodware?
|-
|-
| Incident Management
| What are the most basic adb command and how to use them?<br />(Devices, push, pull, reboot, reboot-bootloader, reboot recovery, fastboot devices, fastboot unlock, install)
| What is the internal Statuspage?<br />How to define incidents' priority and adress them?
|-
|-
| rowspan="2" style="font-weight:bold;" | Hardware Management
| How to execute USB debugging?
| Workstations Management
| Basic troubleshooting : windwos, linux, networking
|-
|-
| Network Device management
| rowspan="2" style="text-align:center;" | Android SDK
| How to use company's network devices  Printers, IP Phones, TV Screens, White Boards and other network devices?<br />Basic troubleshooting of issues with network devices?
| What are layouts and views and what's the relation between them?
|-
|-
| style="font-weight:bold;" | Purchasing
| What are activities and their life cycle?
| Subscriptions and Hardware
| How to address orders for it equipement?<br />How to address subscription request ?<br />How to check if a tool is already abailable in the comapny?
|}
 
== R&D ==
 
{| class="wikitable"
|- style="font-weight:bold;"
! Business Function / Category
! Concepts
! Description
|- style="background-color:#FFF; color:#172B4D;"
|
|
|
|- style="background-color:#FFF; color:#172B4D;"
|
|
|
|- style="background-color:#FFF; color:#172B4D;"
|
|
|
|- style="background-color:#FFF; color:#172B4D;"
|
|
|
|- style="background-color:#FFF; color:#172B4D;"
|
|
|
|}
 
== Business Development ==
 
{| class="wikitable"
|- style="font-weight:bold; background-color:#F4F5F7; color:#172B4D;"
! Business Function / Category
! Concept
! Description
|- style="background-color:#ffffff; color:#172B4D;"
| style="font-weight:bold; background-color:#FFEBE5;" | Strategic Planning
|
|
|- style="background-color:#ffffff; color:#172B4D;"
| style="font-weight:bold; background-color:#FFF;" | Hardware manufacturers sourcing and management
| Production management
| What are our product hardware specs?<br />Where is our product assembled?
|- style="background-color:#ffffff; color:#172B4D;"
| rowspan="3" style="font-weight:bold; background-color:#FFF;" | Account Management (Master Distributors)
| Results and behaviors of Master Distributors
| Who are our top-performing Master Distributor partners?<br />Where do they operate?<br />What are their strong markets?
|- style="background-color:#ffffff; color:#172B4D;"
| Managing collection
| What are the actions we take to ensure payments are collected?
|- style="background-color:#ffffff; color:#172B4D;"
| Channel credit policy
| How do we manage the risk of
|-
|-
| style="font-weight:bold;" | Channel Management
| style="text-align:center;" | Android OS architecture
| style="background-color:#ffffff;" | Problem resolutions
| What are the basic components of an Android Phone?<br />Android Runtime – ART Linux Kernel, Libraries, Application Framework, Applications
| style="background-color:#ffffff;" | What are the more typical problems related to channel management?
|-
|-
| style="font-weight:bold;" |  
| style="text-align:center;" | Android App log
| style="background-color:#ffffff;" | Distribution chain
| How to identify actions in an app that can cause a log entry?
| style="background-color:#ffffff;" | How is our product distributed?<br />What are the different stakeholders involved in the distribution of the product?
|-
|-
| style="font-weight:bold;" | Compliance
| rowspan="2" style="text-align:center;" | SQL
| style="background-color:#ffffff;" | Compliance management
| What is SQL and what does it do?
| style="background-color:#ffffff;" | How do we ensure we partner with compliant companies?
|- style="background-color:#ffffff;"
| style="font-weight:bold; background-color:#FFEBE5;" | Payments management for SG
|
|
|- style="background-color:#ffffff;"
| style="font-weight:bold; background-color:#FFEBE5;" | Payments management for MDs
|
|
|-
|-
| rowspan="2" style="font-weight:bold;" | Pricing Management
| How to write a simple SQL query?
| style="background-color:#ffffff;" | Product pricing
|- style="text-align:center;"
| style="background-color:#ffffff;" | How much is our product sold to the end-customer?<br />What are the average margins our partners are making?<br />What are the active promos we are running?
| rowspan="6" style="font-weight:bold;" | Encryption
| rowspan="6" | Basic encryption
| style="text-align:left;" | What's a PGP universal server?
|-
|-
| style="background-color:#ffffff;" | Product costs
| What is a Certificate and a Certificate Authority?
| style="background-color:#ffffff;" | What are our average product costs?
|-
|-
| style="font-weight:bold;" | Business Development
| What's the difference between a Public Key and a Private Key and what are they used for?
| style="background-color:#ffffff;" |
| style="background-color:#ffffff;" |
|-
|-
| style="font-weight:bold;" | Program Management
| What's SSL, TLS, PGP, OTR, OMEMO and where do we use it?
| style="background-color:#ffffff;" | Partnership levels
| style="background-color:#ffffff;" | How do you become a partner as a Master Distributor, Distributor, Reseller, Sales agent?
|- style="background-color:#ffffff;"
| style="font-weight:bold; background-color:#FFEBE5;" | Certification Management
|
|
|-
|-
| rowspan="3" style="font-weight:bold;" | Logistic Management
| What is SIP?
| style="background-color:#ffffff;" | Logistic and order fulfillment
| style="background-color:#ffffff;" | Where is our phone logistic center located?<br />What is the purpose of our logistic center?<br />Where do we ship our phones to?
|-
|-
| style="background-color:#ffffff;" | Return shipping
| What is XMPP?
| style="background-color:#ffffff;" | What is our product warranty?
|- style="text-align:center;"
| rowspan="5" style="font-weight:bold;" | Development
| rowspan="5" | Development process
| style="text-align:left;" | What is agile?
|-
|-
| style="background-color:#ffffff;" | SIM logistics and order fulfillment
| What are the agile ceremonies? Who are the participants and the goal of each ceremony?
| style="background-color:#ffffff;" | How do we ship SIM cards?<br />Where do we ship SIM cards to?
|-
|-
| rowspan="2" style="font-weight:bold;" | Sales automation and lead generation
| What is sprint demo, and what is product demo?
| style="background-color:#ffffff;" | CRM and document management
| style="background-color:#ffffff;" | What platform do we use for our CRM?<br />What platform do we use for document management?
|-
|-
| style="background-color:#ffffff;" | Lead generation
| What is backlog?
| style="background-color:#ffffff;" | What is a sales lead?<br />How do we generate leads?
|-
|-
| style="font-weight:bold;" | Lead Management
| How is the backlog prioritized?
| style="background-color:#ffffff;" | Buyer personas
|- style="text-align:center;"
| style="background-color:#ffffff;" | What are the typical characteristics of our end-customers?<br />What are the typical characteristics of our channel partners?
| rowspan="4" style="font-weight:bold;" | Documentation
| rowspan="4" | Documentation process
| style="text-align:left;" | What is Technical documentation? When to refer to it?
|-
|-
| style="font-weight:bold;" | Partner services management
| Who is responsible for updating TD?
| style="background-color:#ffffff;" | Partner services
| style="background-color:#ffffff;" | What are the additional services we provide to our partners?
|-
|-
| style="font-weight:bold;" | Strategic Suppliers Management
| What is functional documentation? How to use it?
| style="background-color:#ffffff;" | Suppliers
| style="background-color:#ffffff;" | Who are Secure Group's strategic partners?
|- style="background-color:#ffffff;"
| style="font-weight:bold; background-color:#FFEBE5;" | MD client OnBoarding
|
|
|- style="background-color:#ffffff;"
| style="font-weight:bold; background-color:#FFEBE5;" | WL/Distributor/Reseller OnBoarding
|
|
|}
 
== Operations ==
 
{| class="wikitable" style="background-color:#FFF;"
|- style="font-weight:bold; background-color:#F4F5F7; color:#172B4D;"
! Business Function / Category
! Concept
! Description
|- style="color:#172B4D;"
| style="font-weight:bold;" | Strategic Planning
|
|
|- style="color:#172B4D;"
| style="font-weight:bold;" | Purchasing
|
|
|- style="color:#172B4D;"
| style="font-weight:bold;" | Payroll Management
|
|
|- style="color:#172B4D;"
| style="font-weight:bold;" | HR Management
|
|
|- style="color:#172B4D;"
| style="font-weight:bold;" | Legal
|
|
|- style="background-color:#ffffff;"
| style="font-weight:bold; background-color:#FFF; color:#172B4D;" | Office Management
|
|
|}
 
== Accounting and Finance ==
 
{| class="wikitable"
|- style="font-weight:bold; background-color:#F4F5F7; color:#172B4D;"
! Business Function / Category
! Concept
! Description
|- style="background-color:#FFF; color:#172B4D;"
| style="font-weight:bold;" | Strategic Planning
|
|
|- style="background-color:#FFF; color:#172B4D;"
| style="font-weight:bold;" | Accounts Payable
|
|
|- style="background-color:#FFF; color:#172B4D;"
| style="font-weight:bold;" | Accounts Receivable
|
|
|- style="background-color:#FFF; color:#172B4D;"
| style="font-weight:bold;" | Finance
|
|
|- style="background-color:#FFF; color:#172B4D;"
| style="font-weight:bold;" | Government Filling for companies
|
|
|- style="background-color:#FFF; color:#172B4D;"
| style="font-weight:bold;" | Payroll Management
|
|
|- style="background-color:#FFF; color:#172B4D;"
| style="font-weight:bold;" | HR Management
|
|
|- style="background-color:#FFF; color:#172B4D;"
| style="font-weight:bold;" | Legal
|
|
|-
|-
| style="font-weight:bold; background-color:#FFF; color:#172B4D;" | IT Service Operations
| Who is responsible for updating FD?
| style="background-color:#FFF; color:#172B4D;" |
|
|}
|}

Revision as of 08:47, 30 December 2020

The Secure Group knowledge management strategy enables our organization to create, apply, and share information, breaking down silos and increasing the usage of valuable data.

Secure Group (SG) knowledge is all about understanding the company’s products and processes, the way all teams work, the concepts that are part of their scope, and how they contribute to the overall corporate strategy. It includes technical knowledge for non-technical people and business knowledge to technical people. For this category of knowledge, we provide pieces of training because this way we can ensure that everyone has the complete knowledge set to be a high-performer in our company.

The progression in this type of knowledge starts from "having a basic understanding of their team's domain and Secure Group's strategic plan, industry, and market space" and going forward to "having a thorough understanding of the entire business, organizational strategy (strategic maps), including all department's domains, and how they contribute to the overall strategy.


Software Engineering

Business Function/Category Concept Description
QA/Automation Main testing techniques What's data driven test?
What's black box testing?
What is white box testing?
What is stress testing, load testing and volume testing?
What is performance testing and what are the bottlenecks of performance testing?
What is Test case?
How to report bugs?
What is bug triage?
Automation What is Appium?
What is Selenium?
Which language do we use for automation test?
Which tests should be automated?
Programming Programming languages Which programming language do we use for development?
Tools What is Android studio and what you can do with it?
What is Bitbucket and how do we use it?
What is Bamboo and how are we using it?
RestAPI, JSON How to post an API request?
How to understand the result using a tool?
Basic arithmetic functions How to work on complex Excel?
How to use VBA formula?
How to apply basic arithmetic in any programming language?
Variables What is a variable? How to use it?
What is math, string, array and boolean? How to use them?
String manipulation How to concatenate, trim and manipulate strings in any programming language?
Looping - flow control How to use basic IF, THEN, ELSE clause in any programming language?
How to build a looping array in any programming language?
Version control What's version control and where it's used?
What is git repo?
Where do we keep Secure OS source?
Where do we keep SC and SE source?
Conditionals How to apply basic boolean algebra?
What are boolean operator (And/Or) and how to use them
HTML/CSS How to write or modify a very simple web page and basic HTML tag?
SDLC What is the Software Development Life Cycle concept?
What are the phases of the SDLC?
What are software development models?
Android Secure OS On which android version each Secure OS version is based?
Which features does it support
Which devices Secure OS can run on?
What are our custom apps? Which ones are developed as part of the OS and which ones as standalone apps?
Android Studio How to create a project and how to connect a device?
How to execute real-time debugging?
Adb command How to perform basic adb to capture log?
How to load an OS via adb?
What are the most basic adb command and how to use them?
(Devices, push, pull, reboot, reboot-bootloader, reboot recovery, fastboot devices, fastboot unlock, install)
How to execute USB debugging?
Android SDK What are layouts and views and what's the relation between them?
What are activities and their life cycle?
Android OS architecture What are the basic components of an Android Phone?
Android Runtime – ART Linux Kernel, Libraries, Application Framework, Applications
Android App log How to identify actions in an app that can cause a log entry?
SQL What is SQL and what does it do?
How to write a simple SQL query?
Encryption Basic encryption What's a PGP universal server?
What is a Certificate and a Certificate Authority?
What's the difference between a Public Key and a Private Key and what are they used for?
What's SSL, TLS, PGP, OTR, OMEMO and where do we use it?
What is SIP?
What is XMPP?
Development Development process What is agile?
What are the agile ceremonies? Who are the participants and the goal of each ceremony?
What is sprint demo, and what is product demo?
What is backlog?
How is the backlog prioritized?
Documentation Documentation process What is Technical documentation? When to refer to it?
Who is responsible for updating TD?
What is functional documentation? How to use it?
Who is responsible for updating FD?
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