Business Development: Difference between revisions

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= [[Knowledge_Management#Knowledge_Accountability_Index|KAI]] of the position =
= [[Knowledge_Management#Knowledge_Accountability_Index|KAI]] of the position =


<!-- JOB FRAMEWORK -->
<div class="grid two-columns">
<div class="">
  <div class="box-header center">
== General Knowledge ==
  </div>
   <div class="box-content framework">
   <div class="box-content framework">
     <div class="center">
     <div class="center">
{| class="wikitable"
{| class="wikitable" style="text-align:center; background-color:#FFF; color:#222;"
!rowspan="5"|'''Concepts'''
|- style="font-weight:bold; background-color:#F4F5F7; color:#172B4D;"
|[https://en.wikipedia.org/wiki/Balanced_scorecard Balanced Scorecard]
! rowspan="2" style="text-align:left;" | Type
! rowspan="2" | Knowledge Decription
! colspan="3" | Minimum Grade to acquire Level X
|- style="font-weight:bold; background-color:#F4F5F7; color:#172B4D;"
| Level 1
| Level 2
| Level 3
|-
|-
|[https://en.wikipedia.org/wiki/Kanban_(development) Kanban]
| rowspan="14" style="font-weight:bold; color:#000000; text-align:left;" | Concepts / Methodologies<br /><br /><br />
| style="color:#000000; text-align:left;" | [https://en.wikipedia.org/wiki/Balanced_scorecard Balanced Scorecard]
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#E3FCEF;" | Practical application
|-
|-
|[https://en.wikipedia.org/wiki/Product_demonstration Product Demo]
| style="color:#000000;" | [https://en.wikipedia.org/wiki/Process_optimization Business Process Optimisation]
| style="background-color:#F4F5F7; color:#172B4D;" | Fundamental awareness
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#E3FCEF;" | Practical application
|-
|-
|[https://en.wikipedia.org/wiki/Scrum_(software_development) Scrum]
| style="color:#000000; text-align:left;" | [https://en.wikipedia.org/wiki/Persona_(user_experience) Buyer Personas]
| style="background-color:#E3FCEF;" | Practical application
| style="background-color:#E3FCEF;" | Practical application
| style="background-color:#DEEBFF;" | Theory application
|-
|-
|[https://en.wikipedia.org/wiki/Technology_roadmap Software Roadmap]
| style="color:#000000; text-align:left;" | [https://en.wikipedia.org/wiki/Distribution_(marketing)#Channels_and_intermediaries Distribution Channel]
| style="background-color:#E3FCEF;" | Practical application
| style="background-color:#E3FCEF;" | Practical application
| style="background-color:#DEEBFF;" | Theory application
|-
|-
!rowspan="3"|Languages
| style="color:#000000; text-align:left;" | [https://en.wikipedia.org/wiki/Data_science Data science] and [https://en.wikipedia.org/wiki/Analytics analytics]
|[https://en.wikipedia.org/wiki/Cascading_Style_Sheets CSS]
| style="background-color:#F4F5F7; color:#172B4D;" | Fundamental awareness
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#FFFAE5;" | Limited experience
|- style="background-color:#E3FCEF;"
| style="background-color:#FFF; color:#000000; text-align:left;" | [https://en.wikipedia.org/wiki/Email_marketing Email marketing]
| Practical application
| Practical application
| Practical application
|- style="background-color:#F4F5F7; color:#172B4D;"
| style="background-color:#FFF; color:#000000; text-align:left;" | [https://en.wikipedia.org/wiki/Kanban_(development) Kanban]
| Fundamental awareness
| Fundamental awareness
| Fundamental awareness
|-
|-
|[https://en.wikipedia.org/wiki/HTML HTML]
| style="color:#000000; text-align:left;" | [https://en.wikipedia.org/wiki/Performance_indicator KPIs]
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#E3FCEF;" | Practical application
|-
|-
|[https://en.wikipedia.org/wiki/JavaScript Javascript]
| style="color:#000000; text-align:left;" | [https://en.wikipedia.org/wiki/Lead_management Lead management]
| style="background-color:#E3FCEF;" | Practical application
| style="background-color:#E3FCEF;" | Practical application
| style="background-color:#DEEBFF;" | Theory application
|-
|-
!rowspan="10"|Softwares/Tools/Platforms - Usage
| style="color:#000000; text-align:left;" | [https://en.wikipedia.org/wiki/Strategic_planning Planning & Budgeting]
|[https://en.wikipedia.org/wiki/Confluence_(software) Atlassian Confluence]
| style="background-color:#F4F5F7; color:#172B4D;" | Fundamental awareness
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#FFFAE5;" | Limited experience
|-
|-
|[https://en.wikipedia.org/wiki/Jira_(software) Atlassian Jira]
| style="color:#000000; text-align:left;" | [https://en.wikipedia.org/wiki/Product_demonstration Product Demo]
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#E3FCEF;" | Practical application
|- style="background-color:#F4F5F7; color:#172B4D;"
| style="background-color:#FFF; color:#000000; text-align:left;" | [https://en.wikipedia.org/wiki/Scrum_(software_development) Scrum]
| Fundamental awareness
| Fundamental awareness
| Fundamental awareness
|-
|-
|[https://en.wikipedia.org/wiki/BambooHR BambooHR]
| style="color:#000000; text-align:left;" | [https://en.wikipedia.org/wiki/Technology_roadmap Software Roadmap]
| style="background-color:#F4F5F7; color:#172B4D;" | Fundamental awareness
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#E3FCEF;" | Practical application
|-
|-
|[https://en.wikipedia.org/wiki/Microsoft_Dynamics_NAV Navision]
| style="color:#000000; text-align:left;" | [https://sherpablog.marketingsherpa.com/inbound-marketing/copywriting-copy-editing-content-writing-differences/ Writing & editing]
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#DEEBFF;" | Theory application
|- style="background-color:#E3FCEF;"
| rowspan="2" style="font-weight:bold; background-color:#FFF; text-align:left;" | Languages (idioms)
| style="background-color:#FFF; color:#172B4D; text-align:left;" | Business English - Spoken
| Practical application
| Practical application
| Practical application
|- style="background-color:#E3FCEF;"
| style="background-color:#FFF; color:#172B4D; text-align:left;" | Business English - Written
| Practical application
| Practical application
| Practical application
|- style="background-color:#F4F5F7; color:#172B4D;"
| rowspan="3" style="font-weight:bold; background-color:#FFF; color:#222; text-align:left;" | Languages
| style="background-color:#FFF; color:#0052CC; text-align:left;" | [https://en.wikipedia.org/wiki/Cascading_Style_Sheets CSS]
| Fundamental awareness
| Fundamental awareness
| Fundamental awareness
|- style="background-color:#F4F5F7; color:#172B4D;"
| style="background-color:#FFF; color:#0052CC; text-align:left;" | [https://en.wikipedia.org/wiki/HTML HTML]
| Fundamental awareness
| Fundamental awareness
| Fundamental awareness
|- style="background-color:#F4F5F7; color:#172B4D;"
| style="background-color:#FFF; color:#0052CC; text-align:left;" | [https://en.wikipedia.org/wiki/JavaScript Javascript]
| Fundamental awareness
| Fundamental awareness
| Fundamental awareness
|-
|-
|[https://openstf.io/ OpenSTF]
| style="font-weight:bold; color:#172B4D; text-align:left;" | Softwares/Tools/Platforms - Configuration
| style="color:#172B4D; text-align:left;" | [https://www.proposify.com/ Proposify]
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#E3FCEF;" | Practical application
|-
|-
|[https://www.small-improvements.com/ Small Improvements]
| rowspan="11" style="font-weight:bold; color:#172B4D; text-align:left;" | Softwares/Tools/Platforms - Usage
| style="color:#172B4D; text-align:left;" | [https://en.wikipedia.org/wiki/Confluence_(software) Atlassian Confluence]
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#E3FCEF;" | Practical application
|-
|-
|[https://www.idaptive.com/ Idaptive]
| style="color:#172B4D; text-align:left;" | [https://en.wikipedia.org/wiki/Jira_(software) Atlassian Jira]
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#E3FCEF;" | Practical application
|-
|-
|[https://www.useresponse.com/ UseResponse]
| style="color:#172B4D; text-align:left;" | [https://databox.com/ Databox]
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#E3FCEF;" | Practical application
|- style="background-color:#E3FCEF;"
| style="background-color:#FFF; color:#172B4D; text-align:left;" | [https://blog.hubspot.com/customers/introducing-hubspot-cms Hubspot CMS]
| Practical application
| Practical application
| Practical application
|- style="background-color:#E3FCEF;"
| style="background-color:#FFF; color:#172B4D; text-align:left;" | [https://www.hubspot.com/products/marketing Hubspot Marketing]
| Practical application
| Practical application
| Practical application
|- style="background-color:#E3FCEF;"
| style="background-color:#FFF; color:#172B4D; text-align:left;" | [https://www.hubspot.com/pricing/sales Hubspot Sales Pro]
| Practical application
| Practical application
| Practical application
|- style="background-color:#F4F5F7; color:#172B4D;"
| style="background-color:#FFF; color:#0052CC; text-align:left;" | [https://en.wikipedia.org/wiki/Microsoft_Dynamics_NAV Navision]
| Fundamental awareness
| Fundamental awareness
| Fundamental awareness
|-
|-
|[https://en.wikipedia.org/wiki/WordPress WordPress]
| style="color:#172B4D; text-align:left;" | OpenSTF
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#E3FCEF;" | Practical application
|- style="background-color:#E3FCEF;"
| style="background-color:#FFF; color:#172B4D; text-align:left;" | [https://www.proposify.com/ Proposify]
| Practical application
| Practical application
| Practical application
|-
|-
|[https://managewp.com/ WP Manage]
| style="color:#172B4D; text-align:left;" | [https://www.small-improvements.com/ Small Improvements]
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#FFFAE5;" | Limited experience
| style="background-color:#E3FCEF;" | Practical application
|- style="background-color:#F4F5F7; color:#172B4D;"
| style="background-color:#FFF; color:#0052CC; text-align:left;" | [https://en.wikipedia.org/wiki/WordPress WordPress]
| Fundamental awareness
| Fundamental awareness
| Fundamental awareness
|}
|}
  </div>
</div>
</div>
</div>
<!-- JOB FRAMEWORK -->
<div class="">
  <div class="box-header center">
== Specific Knowledge ==
  </div>
  <div class="box-content framework">
    <div class="center">
{| class="wikitable"
!rowspan="9"|'''Concepts'''
|[https://en.wikipedia.org/wiki/Process_optimization Business Process Optimisation]
|-
|[https://en.wikipedia.org/wiki/Persona_(user_experience) Buyer Personas ]
|-
|[https://en.wikipedia.org/wiki/Marketing_channel Channel management]
|--
|[https://en.wikipedia.org/wiki/Data_science Data science] and [https://en.wikipedia.org/wiki/Analytics analytics]
|-
|[https://en.wikipedia.org/wiki/Email_marketing Email marketing]
|-
|[https://en.wikipedia.org/wiki/Performance_indicator KPIs]
|-
|[https://en.wikipedia.org/wiki/Lead_management Lead management]
|-
|[https://en.wikipedia.org/wiki/Strategic_planning Planning & Budgeting]
|-
|[https://sherpablog.marketingsherpa.com/inbound-marketing/copywriting-copy-editing-content-writing-differences/ Writing & editing]
|-
!rowspan="1"|Softwares/Tools/Platforms - Configuration
|[https://www.proposify.com/ Proposify]
|-
!rowspan="7"|Softwares/Tools/Platforms - Usage
|[https://databox.com/ Databox]
|-
|[https://en.wikipedia.org/wiki/Grammarly Grammarly]
|-
|[https://en.wikipedia.org/wiki/HubSpot Hubspot]
|-
|[https://blog.hubspot.com/customers/introducing-hubspot-cms Hubspot CMS]
|-
|[https://www.hubspot.com/products/marketing Hubspot Marketing]
|-
|[https://www.hubspot.com/pricing/sales Hubspot Sales Pro]
|-
|[https://www.proposify.com/ Proposify]
|-
!rowspan="1"|Languages (Idioms)
|Advanced English
|}
  </div>
  </div>
</div>
</div>
<div class="center">
= IT Knowledge =
  </div>
  <div class="box-content framework center">
    <div class="">
{| class="wikitable"
!System Administration
|-
!System Administration - Day to Day Ops
|-
!Networking concepts
|-
!Programming
|-
!Desktop Software Administration
|}
</div>
</div>
</div> <!-- grid -->
<!-- JOB FRAMEWORK -->
<div class="">
  <div class="box-header center">
= Secure Group Knowledge =
The first item we require proficiency regarding our company is the '''Secure Group Management Model''' (yes, the content in this wiki!). Besides that, we also need our employees to understand our products in all aspects as described in the following table:
  </div>
  <div class="box-content framework">
    <div class="center">
{| class="wikitable"
!colspan="1"|Secure Group Knowledge
!rowspan="1"|What's Expected
!rowspan="1"|Impact
!rowspan="1"|Product
!colspan="1"|Minimum Grade
|-
!rowspan="6"|User Documentation
|rowspan="6"|Good, user-level knowledge regarding the product and its functionalities. From the user documentation, all employees across the company are required to be well aware of our solutions’ core features and functions such as the Password Advisor or how to send an automatic crash report.
|rowspan="6"|This knowledge helps us facilitate a user-centric approach internally, which we believe is essential to develop our business and solutions. The user documentation helps team members understand user behavior and needs more thoroughly and feel the impact of their everyday efforts.
|Secure OS
|4
|-
|SAS
|4
|-
|Secure Chat
|4
|-
|Secure Email
|4
|-
|Secure Vault
|4
|-
|Secure Manager
|4
|-
!rowspan="6"|Sales Documentation
|rowspan="6"|Employees should gain significant knowledge regarding the business side of Secure Group. They need to be aware of commonly used concepts in our day-to-day activities such as our business and distribution model, value proposition, selling prices, key selling points, and target audience.
|rowspan="6"|The information in the Sales Documentation supports employees in their daily routine. It conveys the overall business vision within the company. This documentation contributes to making employees aware of how our solutions are distributed, who are our key partners and target market to know exactly the people towards whom team members’ efforts should be aimed. Alignment on company-wide priorities is also achieved through clear communication of our value proposition and key selling points, helping everyone understand the things that matter most.
|Secure OS
|4
|-
|SAS
|4
|-
|Secure Chat
|4
|-
|Secure Email
|4
|-
|Secure Vault
|4
|-
|Secure Manager
|4
|-
!rowspan="6"|Support Documentation
|rowspan="6"|People within the company need to be aware of commonly occurring problems with our solutions. From the Support Documentation, employees should also extract general level knowledge regarding support processes, the issues that we’re currently having product-wise, and the approach to troubleshooting them.
|rowspan="6"|The Support Documentation helps employees understand short-term priorities more clearly and communicate more openly why they’re needed. It also gives them general knowledge of how to spot and report a problem, which helps us facilitate a company-wide contribution to product development. Last but by no means least, it helps team members understand customers' pains and behavioral patterns to strengthen our user-centric approach.
|Secure OS
|3
|-
|SAS
|3
|-
|Secure Chat
|3
|-
|Secure Email
|3
|-
|Secure Vault
|3
|-
|Secure Manager
|3
|-
!rowspan="6"|Functional Documentation
|rowspan="6"|Through the Functional Documentation, employees should get a thorough understanding of the solutions and their multiple features. People that work closely with the products must understand exactly how they function, how users interact with them, how to configure different settings, and what’s the expected behavior of different software solutions.
|rowspan="6"|The information in the Functional Documentation helps employees whose work is closely connected with our solutions, to gain significant in-depth knowledge into their functionalities that far exceeds users‘ understanding. Such thorough product expertise helps us remain objective, evaluate market data more adequately, and constantly increase our internal expertise.
|Secure OS
|4
|-
|SAS
|4
|-
|Secure Chat
|4
|-
|Secure Email
|4
|-
|Secure Vault
|4
|-
|Secure Manager
|4
|-
!rowspan="6"|Technical Documentation
|rowspan="6"|Employees concerned with the Technical Documentation and more concretely - software development, must gain complete mastery over all solutions. Such people are regarded as technical experts and need to be well aware of data structures, relational databases, algorithms, programming languages, models, etc.
|rowspan="6"|The Technical Documentation is used to make sure people that are technically involved in product development have the required knowledge to perform their day-to-day tasks, optimize our solutions more easily, and support other teams with their in-depth expertise.
|Secure OS
|4
|-
|SAS
|4
|-
|Secure Chat
|4
|-
|Secure Email
|4
|-
|Secure Vault
|4
|-
|Secure Manager
|4
|-
|}

Revision as of 11:59, 10 December 2020

As a Business Development Specialist, you will be part of our Business Development team, aiming to increase the company’s profitability through business expansion and development of growth opportunities.

In this role, you will contribute to communicating a clear value proposition to quality customers in the niche market for anti-surveillance solutions. You will also improve customer experience by actively helping new clients enter the market of encrypted communications.

In order to progress in our development path and Level Up or Step Up, our Business Development team must:


Salary Grid

All mentioned salary ranges represent the monthly income in Bulgarian Lev after taxes and deductions.

Business Development Step
Level
Individual Contributor Path 1 2 3 4
1. Business Development Associate 2.000 2.100 2.200 2.300
2. Business Development Specialist 2.500 2.600 2.700 2.800
3. Sr. Business Development Specialist 3.000 3.100 3.200 3.300

The role includes a commission that grows progressively with the level increase.

KAI of the position

Type Knowledge Decription Minimum Grade to acquire Level X
Level 1 Level 2 Level 3
Concepts / Methodologies


 Balanced Scorecard Limited experience Limited experience Practical application
Business Process Optimisation Fundamental awareness Limited experience Practical application
Buyer Personas Practical application Practical application Theory application
Distribution Channel Practical application Practical application Theory application
Data science and analytics Fundamental awareness Limited experience Limited experience
Email marketing Practical application Practical application Practical application
Kanban Fundamental awareness Fundamental awareness Fundamental awareness
KPIs Limited experience Limited experience Practical application
Lead management Practical application Practical application Theory application
Planning & Budgeting Fundamental awareness Limited experience Limited experience
Product Demo Limited experience Limited experience Practical application
Scrum Fundamental awareness Fundamental awareness Fundamental awareness
Software Roadmap Fundamental awareness Limited experience Practical application
Writing & editing Limited experience Limited experience Theory application
Languages (idioms) Business English - Spoken Practical application Practical application Practical application
Business English - Written Practical application Practical application Practical application
Languages CSS Fundamental awareness Fundamental awareness Fundamental awareness
HTML Fundamental awareness Fundamental awareness Fundamental awareness
Javascript Fundamental awareness Fundamental awareness Fundamental awareness
Softwares/Tools/Platforms - Configuration Proposify Limited experience Limited experience Practical application
Softwares/Tools/Platforms - Usage Atlassian Confluence Limited experience Limited experience Practical application
Atlassian Jira Limited experience Limited experience Practical application
Databox Limited experience Limited experience Practical application
Hubspot CMS Practical application Practical application Practical application
Hubspot Marketing Practical application Practical application Practical application
Hubspot Sales Pro Practical application Practical application Practical application
Navision Fundamental awareness Fundamental awareness Fundamental awareness
OpenSTF Limited experience Limited experience Practical application
Proposify Practical application Practical application Practical application
Small Improvements Limited experience Limited experience Practical application
WordPress Fundamental awareness Fundamental awareness Fundamental awareness
Retrieved from "https://managementmodel.info/index.php?title=Business_Development&oldid=1607"