QA Automation

Our Automation QA employees are responsible for developing and executing exploratory and automated tests. Automation QA responsibilities also include designing and implementing tests, debugging and defining corrective actions to ensure the highest product quality. They also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

This is a very important role in our company's product development process so they have an interface with a variety of teams. Our QAs conduct tests before the product's launch to ensure the software is running smoothly and meets our partner's needs while focusing on being cost-effective. Ultimately, they monitor all stages of software development to identify and resolve system malfunctions to meet quality standards and to automate the biggest amount of features and processes.

In order to progress in our development path and Level Up or Step Up, our Automation QAs must:

• Meet the criteria of the Level & Step Chart for the Individual Contributors Path
• Score at least 4 in the KAI of their position in order to reach Level 3

KAI of the position

General Knowledge

Concepts	Balanced Scorecard
Frameworks	Scrum
Languages	CSS
	HTML
	JavaScript
Softwares/Tools/Platforms - Usage	Atlassian Confluence
	Atlassian Jira
	BambooHR
	Combain
	Countly
	Hexnode
	Husbpot Sales Pro
	Inline Manual
	Inspectlet
	Libib
	MS Exchange
	OpenSTF
	Paessler PRTG
	Small Improvements
	Tableau
	Thycotic Passwordbox
	Unwired Labs
	Ximble
Softwares/Tools/Platforms - Configuration	Docker Engine/Container
	Elasticsearch
	Samsung Knox
Languages (Idioms)	Advanced English

Specific Knowledge

Concepts	Agile
	Algorithm design
	Android Architecture
	API concepts
	Application Lifecycle
	BDD
	CI / CD
	Defect life cycle
	Defect Report
	Defect Track
	Encryption
	Network Design
	Network Troubleshooting
	Release Management
	Software Delivery
	Stress testing and Robustness Testing
	Test Automation
	Test effort estimation
	VOIP and Messaging protocols
Frameworks	CasperJS
	JUnit
	Espresso
	PHPUnit
	TestNG
Languages	Bash Script
	Command line
	Java
	JavaScript
	Kotlin
	PHP
	XML
Libraries	Linphone
	Microsoft Exchange Web Services
	Mockito,Espresso
	SMACK
	Wood Solutinons Timber
	Zetetic SQL Cipher
Softwares/Tools/Platforms - Usage	Android Studio
	Apache Ant
	Apache Maven
	Apache Tomcat
	Gerrit
	Gradle
	Homer
	Intellij
	Kibana
	Portainer
	SCRCPY
	Sonar Qube
	Swarm
Softwares/Tools/Platforms - Configuration	Apache Tomcat
	Appium
	Bamboo
	Countly
	Git
	Instabug
	Kamailio
	Microsoft Azure
	Openfire
	Selenium
	SQuirrel SQL client

IT Knowledge

System Administration
System Administration - Day to Day Ops
Networking concepts
Android Development
Programming

Secure Group Knowledge

The first item we require proficiency regarding our company is the Secure Group Management Model (yes, the content in this wiki!). Besides that, we also need our employees to understand our products in all aspects as described in the following table:

Secure Group Knowledge	What's Expected	Impact	Product	Minimum Grade
User Documentation	Good, user-level knowledge regarding the product and its functionalities. From the user documentation, all employees across the company are required to be well aware of our solutions’ core features and functions such as the Password Advisor or how to send an automatic crash report.	This knowledge helps us facilitate a user-centric approach internally, which we believe is essential to develop our business and solutions. The user documentation helps team members understand user behavior and needs more thoroughly and feel the impact of their everyday efforts.	Secure OS	4
			SAS	4
			Secure Chat	4
			Secure Email	4
			Secure Vault	4
			Secure Manager	4
Sales Documentation	Employees should gain significant knowledge regarding the business side of Secure Group. They need to be aware of commonly used concepts in our day-to-day activities such as our business and distribution model, value proposition, selling prices, key selling points, and target audience.	The information in the Sales Documentation supports employees in their daily routine. It conveys the overall business vision within the company. This documentation contributes to making employees aware of how our solutions are distributed, who are our key partners and target market to know exactly the people towards whom team members’ efforts should be aimed. Alignment on company-wide priorities is also achieved through clear communication of our value proposition and key selling points, helping everyone understand the things that matter most.	Secure OS	3
			SAS	3
			Secure Chat	3
			Secure Email	3
			Secure Vault	3
			Secure Manager	3
Support Documentation	People within the company need to be aware of commonly occurring problems with our solutions. From the Support Documentation, employees should also extract general level knowledge regarding support processes, the issues that we’re currently having product-wise, and the approach to troubleshooting them.	o The Support Documentation helps employees understand short-term priorities more clearly and communicate more openly why they’re needed. It also gives them general knowledge of how to spot and report a problem, which helps us facilitate a company-wide contribution to product development. Last but by no means least, it helps team members understand customers pains and behavioral patterns to strengthen our user-centric approach.	Secure OS	3
			SAS	3
			Secure Chat	3
			Secure Email	3
			Secure Vault	3
			Secure Manager	3
Functional Documentation	Through the Functional Documentation, employees should get a thorough understanding of the solutions and their multiple features. People that work closely with the products must understand exactly how they function, how users interact with them, how to configure different settings, and what’s the expected behavior of different software solutions.	o The information in the Functional Documentation helps employees whose work is closely connected with our solutions, to gain significant in-depth knowledge into their functionalities that far exceeds users‘ understanding. Such thorough product expertise helps us remain objective, evaluate market data more adequately, and constantly increase our internal expertise.	Secure OS	4
			SAS	4
			Secure Chat	4
			Secure Email	4
			Secure Vault	4
			Secure Manager	4
Technical Documentation	Employees concerned with the Technical Documentation and more concretely - software development, must gain complete mastery over all solutions. Such people are regarded as technical experts and need to be well aware of data structures, relational databases, algorithms, programming languages, models, etc.	The Technical Documentation is used to make sure people that are technically involved in product development have the required knowledge to perform their day-to-day tasks, optimize our solutions more easily, and support other teams with their in-depth expertise.	Secure OS	4
			SAS	4
			Secure Chat	4
			Secure Email	4
			Secure Vault	4
			Secure Manager	4

Salary Grid

Automation QA		Step
Level
	Individual Contributor Path	1	2	3	4
	1: Automation QA Developer	3.500 lv	3.650 lv	3.800 lv	3.950 lv
	2: Sr. Automation QA Developer	4.500 lv	4.650 lv	4.800 lv	4.950 lv
	3: Automation QA Software Engineer	5.500 lv	5.650 lv	5.800 lv	5.950 lv
	4: Sr. Automation QA Software Engineer	6.500 lv	6.650 lv	6.800 lv	6.950 lv
	5: Automation QA Architect	7.500 lv	7.650 lv	7.800 lv	7.950 lv
	6: Sr. Automation QA Architect	8.500 lv	8.650 lv	8.800 lv	8.950 lv